Solicitor Panel Reviews
With the focus on making sure that you get ‘best cost value’ from your panel solicitors our Solicitor Panel Reviews comprise a range of activities tailored to meet the specific needs of each client.
Taking a commercial view, this service has the objective of saving both time and money through reduced claims leakage and also evidencing control of your suppliers, such as those required by the Financial Services Authority.
In general terms the service includes:
- Support for the development of panel audit agreements (including setting SLAs)
- Support in setting of charging rates to be used by panel firms
- Reporting on the appropriateness of the charges made by your panel firms
- Checking adherence of panel firms to your target SLAs
- Completion of a quality audit of the work carried out by panel solicitors to ensure that their conduct has not adversely impacted on the claimant firm increasing the level of their costs and/or damages being paid
